If your Hisense TV won’t turn on, you’re not alone. Many users experience power issues, black screens, or unresponsive remotes. Whether it’s a power supply problem, software glitch, or hardware failure, you can try several troubleshooting steps before considering a replacement or repair.

This guide will explain the most common reasons why a Hisense TV won’t turn on and provide step-by-step solutions to fix them.

Why Won’t My Hisense TV Turn On? Common Causes

A Hisense TV failing to power on can be caused by several factors, including:

• Power Supply Issues – Faulty power outlets, loose cables, or malfunctioning power strips can prevent the TV from turning on.
• Remote Control Problems – Dead batteries, signal interference, or a broken remote may make it seem like the TV isn’t responding.
• Internal Hardware Failure – A faulty power board, damaged capacitors, or a malfunctioning main board could stop the TV from working.
• Software Glitches – Sometimes, firmware errors or corrupted system files can prevent the TV from booting up.

By systematically troubleshooting these issues, you can determine whether your Hisense TV can be fixed or needs professional repair.

How to Fix a Hisense TV That Won’t Turn On

Before assuming the worst, follow these troubleshooting steps to try and get your TV working again.

1. Check the Power Source

A faulty power source is one of the most common reasons why a Hisense TV won’t turn on. Before assuming the TV is broken, test the power outlet by plugging in another device, such as a lamp or phone charger, to ensure it’s working. If you’re using a surge protector or power strip, try plugging the TV directly into a wall outlet to rule out power strip failure.

Next, inspect the power cord for any signs of damage, fraying, or loose connections. If the cord appears damaged, replacing it may be the only fix needed. If the power cord looks fine but the TV still won’t turn on, move on to the next step.

2. Perform a Soft Reset (Power Cycle Reset)

Power cycling the TV can resolve temporary software glitches that prevent it from turning on. To do this:

1. Unplug the TV from the wall outlet and leave it disconnected.
2. Locate the power button on the TV itself (not the remote) and press it down for 30 seconds.
3. Wait at least 5 to 10 minutes before plugging the TV back in.
4. Try turning the TV on again.

If the power cycle works, the issue was likely caused by residual power build-up or a minor system crash. If the TV remains unresponsive, continue troubleshooting.

3. Use the Physical Power Button on the TV

Not all power failures are caused by the TV itself—sometimes, the remote is to blame. Hisense TVs have a physical power button, usually located on the bottom bezel or back panel. If the remote is not working, pressing the power button on the TV directly can help determine whether the issue lies with the TV or the remote.

If the TV powers on using the physical button, then the remote is likely the culprit. If pressing the power button on the TV does nothing, the issue may be more serious and require further investigation.

4. Test the Remote Control

A malfunctioning remote control can give a false impression that your TV won’t turn on. Start by replacing the batteries with a fresh set and try again.

If this doesn’t work, check if the remote is sending signals properly. You can do this by pointing the remote at your phone’s camera and pressing a button—if you see a light flashing on the remote’s IR sensor, the remote is working.

Another way to test whether the TV is responding is by using an alternative control method. Download the Hisense RemoteNow app on your smartphone, connect it to your TV, and attempt to power the TV on.

If the app works but the remote does not, the remote may need to be replaced. If neither the remote nor the app works, the problem likely lies with the TV itself.

5. Check for Backlight Failure (If the TV Has a Black Screen But the Power Light is On)

A TV that has power but displays a black screen could be suffering from a backlight failure. If you can hear sound but see no picture, try this simple test:

Shine a flashlight directly at the TV screen while it’s powered on. Look closely—if you can faintly see images or menu options, it means the TV’s backlight is defective. Unfortunately, this is a hardware issue that typically requires professional repair. In most cases, the LED backlight strip or the entire display panel will need to be replaced.

How to Reset a Hisense TV That Won’t Turn On

If your Hisense TV is still unresponsive, you may need to perform a factory reset.

1. Hard Reset Using the Reset Button (If Available)

Some Hisense TVs have a physical reset button located near the ports.

• Locate the reset pinhole on the back of the TV.
• Use a paperclip or small pin to press and hold the reset button for 30 seconds.
• Release the button and wait for the TV to restart.

2. Reset the TV Using Button Combinations

If there’s no reset button, try these steps:

• Unplug the TV from power.
• Hold down the power button on the TV while plugging it back in.
• Keep holding the button until the Hisense logo appears.

If the TV turns on, it should restart in factory default mode.

When to Contact Hisense Support or Use Warranty Services

If your Hisense TV still won’t turn on, it may have a serious hardware issue that requires professional repair.

Signs Your TV Needs Repair:

• The power light blinks, but the TV won’t turn on.
• The TV has no power at all, even after testing different outlets.
• The screen is completely black, with no menu or backlight.

Checking Your Hisense Warranty:

Hisense TVs come with a one-year manufacturer’s warranty. To check coverage or request a repair, call 1-888-935-8880 or visit Hisense’s official website. If the warranty has expired, you may need to pay for repairs or replace the TV.

Related Hisense TV Issues and How to Fix Them

Here’s How to Resolve Common Issues with Hisense TVs:

• Hisense TV Keeps Turning Off By Itself – Check if “Sleep Timer” or “Auto Power Off” is enabled in the settings. Overheating can also cause shutdowns, so ensure proper ventilation around the TV.
• Hisense Roku TV Won’t Turn On – Unplug the TV for 5 minutes, then press and hold the reset button. If the TV has power issues after an update, try reinstalling the firmware via USB.
• Hisense TV Remote Not Working – Replace the batteries and check for infrared signal interference. If the remote still doesn’t work, try controlling the TV using the Hisense RemoteNow app.
• How to Update Hisense TV Firmware If It Won’t Turn On – If the TV turns on but freezes or crashes, updating the firmware via USB may help. Download the latest firmware from Hisense’s support website, load it onto a USB drive, and insert it into the TV.

Final Thoughts

If your Hisense TV won’t turn on, the issue could be as simple as a power connection problem or as complex as a hardware failure. By following these troubleshooting steps, you can rule out minor issues before seeking professional repair.

If the problem persists and your TV is under warranty, contact Hisense customer support for further assistance.

Did these solutions work for you? Drop a comment below with your experience!