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Free Step-by-Step Guide to Check DNS in the Ring App

Step-by-Step Guide to Check DNS in the Ring App

Plugin Author:

rizwan

November 25, 2024

Tutorials

Locating the DNS settings for your Ring device might seem like a challenge, but it’s an essential step to ensure smooth connectivity and optimal performance. The Ring app allows users to access key network details, although DNS settings are typically managed through your router. In this guide, we’ll walk you through how to find and manage DNS for your Ring device, troubleshoot common issues, and optimize settings for seamless functionality.

Why DNS Is Important for Ring Devices

Why DNS Is Important for Ring Devices

DNS, or Domain Name System, is a critical component that ensures your Ring device communicates smoothly with the servers. DNS settings translate domain names into IP addresses, enabling your Ring camera or doorbell to connect to the internet and provide live video feeds, alerts, and notifications.

If your DNS is misconfigured, you may face issues such as:

  • Delayed notifications.
  • Live feed interruptions.
  • Connectivity problems with your Ring device.

Learning how to access DNS settings can help you identify and resolve these issues quickly.

How to Find DNS Settings in the Ring App

Although the Ring app provides access to essential device health and network information, DNS details are generally configured through your router. Here’s how to locate the relevant network settings via the Ring app and your router.

Accessing Network Information in the Ring App

  1. Launch the app on your smartphone or tablet.
  2. Tap the menu icon (three lines) in the top-left corner and select Devices.
  3. Choose the device for which you want to check network details.
  4. Scroll down to find Device Health and tap it.
  5. Under the Network section, you’ll see details such as signal strength and Wi-Fi status. While DNS settings aren’t directly listed, this is where you confirm network connectivity issues.

Finding DNS Through Your Router

To access and adjust DNS settings, you’ll need to go through your router’s admin panel.

  1. Open a web browser and enter your router’s IP address (commonly 192.168.1.1 or 192.168.0.1). Log in with your credentials.
  2. Look for sections like Network Settings, DNS Configuration, or Advanced Settings.
  3. Check the primary and secondary DNS server addresses listed.
  4. Replace existing DNS entries with more reliable options, such as:
    • Google DNS: 8.8.8.8, 8.8.4.4
    • Cloudflare DNS: 1.1.1.1, 1.0.0.1

How to Change DNS for Better Performance

Customizing your DNS can improve your Ring device’s connectivity and performance.

  1. Access your router as described above.
  2. Replace your ISP’s default DNS with a public DNS provider.
  3. Save your changes and restart your router.
  4. Reconnect your Ring device to the network via the Ring app to ensure the settings are applied.

Troubleshooting DNS Issues

If your Ring device isn’t working as expected, DNS misconfigurations may be to blame. Here are some tips to address common problems:

DNS Settings Not Applying

  • Ensure you’ve saved changes in your router settings.
  • Restart your router and Ring device to refresh the connection.

Poor Connectivity

  • Check that the DNS servers you entered are operational.
  • Test alternative DNS providers to see if performance improves.

Delayed Notifications

  • Ensure your router’s firmware is up to date.
  • Reset your network settings in the Ring app.

FAQs About DNS and Ring Devices

Can I Find DNS Settings Directly in the Ring App?

No, DNS settings must be accessed and modified through your router’s admin panel.

Will Changing DNS Improve Ring Device Performance?

Yes, a reliable DNS can reduce latency, improve connection stability, and enhance video streaming quality.

What Happens If DNS Is Incorrectly Configured?

An incorrect DNS can cause connectivity issues, delayed notifications, or inability to access live feeds.

Conclusion

While DNS settings aren’t directly accessible in the Ring app, understanding how to locate and adjust them via your router can help resolve connectivity and performance issues. Regular monitoring and use of reliable DNS providers ensure your Ring device operates smoothly, keeping your home secure.

Have more questions about managing DNS for your Ring device? Share them in the comments below!