GoHighLevel (GHL) is a powerful marketing automation and CRM platform that allows businesses to manage their leads, customers, and campaigns. However, like any system, users may encounter errors, including issues with phone numbers or other configurations that cause error codes to appear. These error codes can disrupt workflows and prevent users from completing tasks smoothly. In this article, we will guide you through how to remove numbers that are error codes from GHL, troubleshoot common issues, and prevent errors from happening in the future.

What Are Error Codes in GoHighLevel and Why Should You Remove Them?

Error codes in GoHighLevel are alerts that the platform provides when something isn’t working as expected. These codes could indicate issues with phone numbers, API integrations, or other data within the system. When numbers show up as error codes, they often mean that the phone number is invalid, improperly formatted, or there is an issue with the API integration that handles phone number validation.

Removing or fixing these error codes is important for the following reasons:

• Smooth Functionality: Error codes can prevent workflows from running properly, causing missed messages or failed automation tasks.
• Data Accuracy: Invalid numbers can lead to inaccurate reporting or incomplete records in your CRM.
• Efficiency: By addressing error codes quickly, you prevent system errors from accumulating, ensuring better performance.

Common GHL Error Codes and Their Meaning

Before diving into the process of removing error codes, it’s important to understand what types of error codes you might encounter in GoHighLevel.

• Invalid Phone Number Error: This error occurs when a phone number entered into GHL doesn’t match the required format or is not valid for the system (e.g., wrong country code or missing digits).
• API Validation Error: This error code appears when there is an issue with the API call used for validating phone numbers. It could happen if the API is down or the integration is misconfigured.
• Number Already Registered: This error happens when you try to enter a phone number that is already in use within your GHL system, potentially leading to duplication errors.

How to Troubleshoot and Fix Error Codes in GoHighLevel

When you encounter an error code in GoHighLevel, follow these steps to troubleshoot and fix the issue:

Step 1: Check Number Validity

If you’re seeing an error related to a phone number, the first thing to do is ensure that the number is correctly formatted. A valid phone number in GoHighLevel should meet these criteria:

• Correct country code
• No spaces or extra characters
• The appropriate number of digits for the country

For example, if you’re entering a U.S. phone number, it should look like this: +1 (555) 123-4567. Double-check the formatting and update the number if necessary.

Step 2: Review API and Integration Settings

API errors often occur when there is an issue with the integration settings. If your GoHighLevel account is connected to a third-party service for phone number validation, check the API connection. Here’s how to do that:

• Go to the Settings page in your GHL dashboard.
• Review any connected integrations related to phone numbers or validation services.
• Ensure that the API keys are correctly entered and that the third-party service is functioning properly.

If the API is misconfigured or not working, contact your integration service provider for support.

Step 3: Clear or Remove Invalid Numbers

If you’ve determined that a number is invalid or improperly formatted, you can remove it directly from the GHL system. Here’s how:

• Navigate to Contacts in your GHL dashboard.
• Search for the contact with the invalid number.
• Click on the contact, then click Edit to update or remove the phone number.
• If needed, delete the invalid contact and re-enter a valid number.

Removing or correcting these invalid numbers will resolve the error code and ensure that your system runs smoothly.

Step 4: Restart the System or Clear Cache

If errors persist, try restarting the system or clearing the cache. This can help refresh the system and clear any temporary glitches. Here’s how:

• Log out of your GHL account.
• Clear your browser cache.
• Log back in to GHL and check if the error code is still present.

How to Manage Phone Numbers in GoHighLevel to Avoid Errors

Preventing error codes related to phone numbers requires proactive management of your phone number configurations. Here’s how to do that:

1. Verify Phone Numbers Regularly

Ensure that all phone numbers entered into your system are valid and meet formatting requirements. Use a phone number validation tool to check for mistakes in real-time before the numbers are added to your database.

2. Update Invalid Numbers

If you discover any invalid or outdated numbers, update them immediately. GHL allows you to easily edit or remove phone numbers from your contacts, preventing errors from building up in the system.

3. Configure Number Settings Properly

Properly configuring your phone number settings in GHL is essential to avoid issues. GoHighLevel allows you to set up number formats, routing, and integrations. Ensure that these settings are correctly configured to avoid common errors.

How to Prevent GHL Error Codes in the Future

While troubleshooting and removing error codes is important, it’s equally essential to take steps to prevent them in the future. Here are a few tips to minimize errors:

Regular System Updates

Ensure that your GoHighLevel system is up to date. GoHighLevel frequently releases updates that improve functionality and resolve bugs. By keeping your system updated, you can prevent many common issues from arising.

Proper API Integration

Always verify that your integrations, especially with third-party services like phone number validators or SMS gateways, are working properly. Misconfigured API connections are a common cause of error codes, so take time to ensure that everything is set up correctly.

Validate Numbers and Data Regularly

Regularly check the phone numbers and other data entered into your GHL system. Invalid data is a leading cause of errors, so validating this information frequently will help keep everything running smoothly.

Final Thoughts

Encountering error codes in GoHighLevel can be frustrating, but with the right troubleshooting steps, you can quickly remove them and get your system back on track. Regular maintenance, proper configuration, and real-time validation are key to preventing errors in the future.

By following the steps outlined in this guide, you’ll be able to manage phone numbers and other data in GoHighLevel without issues, ensuring smooth operations for your business.