The Remarkable tablet is an excellent tool for taking notes, sketching, and organizing your tasks digitally. If you’re a student or faculty member at California State Polytechnic University (CPP), connecting your Remarkable tablet to the Eduroam Wi-Fi network can unlock seamless cloud syncing and note-sharing capabilities. This guide will walk you through the process and provide solutions to common issues.

What Is Eduroam and Remarkable?

Eduroam (short for “education roaming”) is a secure Wi-Fi network widely used by universities worldwide. It allows students, staff, and faculty to connect to the internet using their institutional credentials.

Key Features of Eduroam:

• Secure, encrypted connections with WPA2-Enterprise.
• Universal access at participating institutions worldwide.
• Compatible with a wide range of devices, including tablets and laptops.

The Remarkable tablet is a minimalist device designed for distraction-free note-taking and reading. It connects to the cloud via Wi-Fi, enabling users to sync notes and documents across devices.

Benefits of Connecting Remarkable to Eduroam:

• Access to Remarkable’s cloud services for backup and syncing.
• Ability to download firmware updates directly.
• Secure internet access for online features.

Requirements for Connecting Remarkable to Eduroam

Before connecting your Remarkable tablet to Eduroam at CPP, ensure you have the following:

1. CPP Credentials: Your institutional username and password (e.g., username@cpp.edu).
2. Updated Firmware: Make sure your Remarkable tablet has the latest software version installed.
3. Eduroam Network Details:
   • Network name (SSID): Eduroam
   • Encryption: WPA2-Enterprise
   • Authentication: PEAP or TTLS (based on CPP settings).

How to Connect Remarkable to Eduroam at CPP

Follow these simple steps to ensure a smooth connection between your Remarkable tablet and the Eduroam network at CPP.

Step 1: Update Your Remarkable Tablet

Before attempting to connect, ensure your Remarkable tablet is running the latest firmware version. This ensures compatibility with Eduroam.

1. Open the Remarkable tablet menu.
2. Navigate to Settings → General → Software Updates.
3. If an update is available, download and install it.

Step 2: Access Wi-Fi Settings

• Go to Settings → Wi-Fi on your Remarkable tablet.
• Enable Wi-Fi if it’s turned off.
• Wait for the device to scan for available networks.

Step 3: Select Eduroam

• From the list of available networks, select Eduroam.
• A login prompt will appear asking for your credentials.

Step 4: Enter Your CPP Credentials

• Username: Enter your CPP username followed by @cpp.edu (e.g., jdoe@cpp.edu).
• Password: Enter your CPP password.
• Ensure the security protocol is set to WPA2-Enterprise.

If prompted, select PEAP or TTLS as the authentication method, depending on CPP’s network settings.

Step 5: Accept Security Certificates

When connecting to Eduroam, your device may ask you to accept a security certificate. Review and accept the certificate to proceed.

• If the certificate does not appear, double-check your login credentials and network settings.

Step 6: Verify the Connection

1. Once the tablet connects, you’ll see a checkmark next to the Eduroam network in the Wi-Fi menu.
2. Test the connection by syncing your Remarkable tablet with its cloud services or accessing other online features.

Troubleshooting Common Issues

If you encounter problems while connecting your Remarkable tablet to Eduroam, try the following solutions:

1. Incorrect Credentials

Ensure you are using the correct CPP credentials:

• Format: username@cpp.edu.
• Reset your password via CPP’s IT support page if necessary.

2. Security Certificate Issues

If the tablet fails to accept the security certificate:

• Verify the authentication method (PEAP or TTLS).
• Reboot your tablet and attempt to reconnect.

3. Network Not Found

If Eduroam doesn’t appear in the Wi-Fi list:

• Move closer to a Wi-Fi access point.
• Restart your Remarkable tablet to refresh the network scan.

4. Frequent Disconnections

If the connection drops frequently:

• Re-enter your credentials in the Wi-Fi settings.
• Ensure your device’s software is updated to the latest version.

Contacting Support for Assistance

If you’re still unable to connect, contact support:

CPP IT Support

• Visit the CPP IT Help Desk for guidance.
• Use their live chat or call the IT hotline for immediate assistance.

Remarkable Customer Support

• Visit the Remarkable Support Center for troubleshooting Wi-Fi issues.
• Submit a support ticket if necessary.

Benefits of Using Eduroam on Remarkable

Here are some benefits of using Eduroam on Remarkable:

• Seamless Cloud Syncing: Sync your notes and documents effortlessly across devices.
• Global Access: Use Eduroam at other universities and institutions worldwide.
• Secure Connectivity: Eduroam’s WPA2-Enterprise encryption ensures your data is safe.

Conclusion

Connecting your Remarkable tablet to Eduroam at CPP unlocks a host of benefits, from secure internet access to seamless cloud syncing. By following the steps outlined in this guide and troubleshooting common issues, you can ensure a smooth connection. If you encounter persistent problems, don’t hesitate to reach out to CPP IT or Remarkable support.

Have you successfully connected your Remarkable tablet to Eduroam? Share your experience and tips in the comments below!