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Error Code 38 in Windows 11 – What It Is and How to Fix It

Error Code 38 in Windows 11 – What It Is and How to Fix It

Ethan Martinez

August 12, 2025

Blog

You’re working on your computer, everything seems fine, and then—bam! A wild error message appears. “Device Error Code 38.” Panic? Not yet. Let’s break it down and fix it together.

What Is Error Code 38?

Error Code 38 is a device manager error in Windows 11. It usually happens when a device driver fails to load because it was previously loaded but not properly removed. In other words, Windows thinks the device is still in use—even if it’s not.

Your system gets confused, and then it throws this code. It’s like Windows is saying: “Hey, I already saw that device earlier, and it didn’t say goodbye!”

When Do You See It?

Usually, you’ll encounter Error Code 38 when:

  • You reconnect a USB device after unplugging it
  • A Bluetooth device stops working properly
  • You’re installing or updating device drivers

It’s most common with mouse devices, keyboards, printers, and audio drivers. But hey, it can show up anywhere!

Why Does It Happen?

Let’s keep this simple. This error tells us that:

  • Windows didn’t unload the driver properly the last time
  • The driver file might be corrupted
  • Sometimes it’s just a Windows mix-up

Luckily, the fix isn’t rocket science.

How To Fix Error Code 38

Here are some easy methods to kick this error to the curb:

1. Restart Your PC (Yes, Really)

This sounds basic, but it works. Restarting can force Windows to unload whatever spooky driver is haunting your system.

2. Reconnect the Device

  • Unplug the device from your computer
  • Wait about 10 seconds
  • Plug it back in

If it’s a Bluetooth device, turn it off and on again.

3. Uninstall and Reinstall the Driver

Here’s how you do it:

  1. Press Windows + X and choose Device Manager
  2. Find your device in the list
  3. Right-click and choose Uninstall device
  4. Restart your PC
  5. Windows should automatically reinstall the driver

4. Update the Driver

If uninstalling didn’t work, try updating:

  1. Open Device Manager
  2. Right-click on the problem device
  3. Select Update driver
  4. Choose Search automatically for drivers

If Windows doesn’t find a new driver, check the manufacturer’s website. They often have newer versions.

5. Use System File Checker

Sometimes it’s not the device, it’s your system files. Use System File Checker (SFC) to look for damage.

  1. Press Windows + S and type cmd
  2. Right-click Command Prompt and choose Run as administrator
  3. Type sfc /scannow and hit Enter

This may take some time, so grab a snack. 🍿

6. Use Windows Troubleshooter

Windows has its own built-in wizard that can help fix problems:

  1. Open Settings
  2. Go to System > Troubleshoot > Other troubleshooters
  3. Choose the relevant troubleshooter (eg. Hardware and Devices)

Sometimes Windows fixes its own mess. Nice, right?

When All Else Fails…

If none of the above works, you might be dealing with a defective device. Try it on another computer. If it still doesn’t work—well, time for an upgrade or replacement.

Also, keep Windows updated. Updates often include driver fixes and improvements for better device handling.

Bonus Tips!

  • Don’t install random driver software from the internet
  • Be gentle when plugging in and unplugging devices
  • If possible, use device manufacturer drivers over Windows generic ones

Wrapping It Up

Error Code 38 can be annoying, but it’s not the end of the world. With a little patience and these simple steps, you can clear it out fast.

Next time you see this message, smile. You now know what’s going on—and how to fix it like a pro!