If you’re using the Cococut video downloader extension and it suddenly stops working—maybe it won’t download a full video, fails to import or export files, or gets stuck—don’t worry. These issues are common, and in most cases, you can fix them with a few simple steps.

This article explains why Cococut may not be working properly and what you can do to get it back on track.

What Is Cococut and How Does It Work?

Cococut is a browser extension for Chrome, Edge, and Chromium-based browsers. It’s designed to detect and capture media from web pages, letting you download videos from various websites directly to your computer. Once it detects a playable stream, you can click to download, then export the file for offline viewing.

It also supports basic import/export functions and works with common formats like MP4, WebM, and MKV. But it doesn’t always perform perfectly—especially when websites or file types get more complex.

Common Problems Users Experience with Cococut

Many users report issues where Cococut:

• Fails to detect videos on certain pages
• Only downloads part of the video (like 30 seconds or a preview)
• Exports broken or unreadable files
• Doesn’t import saved videos into the extension panel
• Freezes or stalls during the download process

These problems usually have technical or compatibility-related causes—but they’re often fixable.

Why Cococut Won’t Download the Full Video

There are a few reasons Cococut might download only part of a video—or nothing at all.

Some websites use advanced video delivery methods, like M3U8 streaming or DRM protection. These streams don’t come as a single downloadable file. Instead, they’re made up of many small chunks loaded dynamically. Cococut sometimes detects the stream but can’t fully capture or stitch all parts together, especially if encryption or copy-protection is involved.

Other times, Cococut isn’t able to access the video player at all due to JavaScript-based loading, iframes, or blocked browser permissions. The extension relies on detecting visible media elements—so if the video is hidden behind security layers, it won’t grab it.

Fixes for Cococut Not Importing or Exporting Videos Properly

If Cococut is misbehaving when importing or exporting video files, try the following fixes:

1. Check your file format
   Make sure you’re exporting in a supported format like .mp4. Some downloads might be in .ts or fragmented formats, which need to be converted first.
2. Reload the web page
   Sometimes video detection fails on the first try. Refreshing the page allows Cococut to scan again.
3. Clear your browser’s cache and cookies
   A full cache can cause extensions to misfire. Clear stored data and restart your browser.
4. Review browser permissions
   Go to the browser’s extension settings and make sure Cococut is allowed to run on the page and access file downloads.
5. Use VLC or HandBrake to re-encode broken files
   If a downloaded video doesn’t play, try opening it with VLC Media Player or re-encoding it using HandBrake.
6. Update Cococut
   Check for the latest version of the extension in the Chrome Web Store or Edge Add-ons. Old versions may not support recent site changes.

Browser or System Compatibility Issues

Sometimes Cococut stops working due to problems with your browser or system settings. If you’re running an outdated version of Chrome or Edge, or using an old operating system like Windows 7, the extension may not function properly.

Additionally, antivirus software or firewalls may block Cococut’s download attempts or interfere with file access. You might need to whitelist the extension or disable overly aggressive protection settings temporarily.

When to Try Another Tool

If Cococut still isn’t working after trying the steps above, you may want to try a different downloader. Some reliable alternatives include:

• Video DownloadHelper (Firefox/Chrome)
• Stream Recorder
• 4K Video Downloader (desktop app)
• JDownloader (for advanced users)

Note: No tool can bypass DRM or legally protected content, and many services (like Netflix or Prime Video) are specifically designed to prevent downloading.

Final Thoughts

Cococut can be a great tool for basic video downloads, but it’s not guaranteed to work on every site or with every format. If you’re having trouble importing, exporting, or downloading full videos, the problem usually comes down to video protection methods, browser issues, or outdated settings.

Try the fixes in this guide first. If those don’t work, consider using a different tool depending on your needs.

Have a workaround that worked for you? Share it below to help other users troubleshoot faster.