Getting locked out of ChatGPT can be annoying, especially when you need quick answers or are in the middle of a task. Whether the login page keeps loading, shows a blank screen, or throws a “something went wrong” message, the cause is usually simple—and the fix is, too.

This guide walks you through the most common reasons why ChatGPT login fails and shows how to fix it fast.

What’s Causing the Login Issue?

Most ChatGPT login problems come from small browser or network-related issues. You might be using outdated cookies, running a browser extension that blocks scripts, or connecting through a network that OpenAI doesn’t trust. In some cases, it could be an issue on OpenAI’s end.

Here are the most common triggers:

• Corrupted browser cache or cookies
• CAPTCHA is not loading properly
• VPN or proxy causing network errors
• Incorrect email or password
• Expired session or login timeout
• Temporary server issue at OpenAI

How to Fix Your ChatGPT Login Not Working

Follow These Steps to Fix ChatGPT Login Issues and Get Back In Fast:

1. Clear Browser Cache and Cookies

Browsers store data to speed up future visits, but this can backfire. If your saved session data is outdated or corrupted, it can prevent the login page from working correctly.

Go to your browser settings, find the option to clear “Cookies and Site Data,” and then reload the ChatGPT login page.

2. Try Incognito or Private Mode

Incognito mode disables extensions and avoids cached cookies. This provides a clean session that often works when regular mode doesn’t. Open a private window, go to chat.openai.com, and try logging in there.

3. Check CAPTCHA Loading

If the CAPTCHA box doesn’t appear, the login won’t complete. This often happens when JavaScript is blocked or if an ad-blocker interferes with the page.

Turn off any ad-blockers or script-blocking extensions and reload the page. Also, make sure JavaScript is enabled in your browser settings.

Read Also: Unknown Error When Uploading PDF to ChatGPT

4. Disable VPN or Proxy Services

Some VPNs or proxies are flagged by Cloudflare or OpenAI’s systems. This may result in blocked connections or endless redirect loops.

Turn off your VPN or proxy, refresh the page, and then try logging in again. If the issue disappears, your VPN was likely the problem.

5. Reset Your Password

If your login fails with a message like “incorrect credentials,” try resetting your password.
Go to the login screen, click “Forgot Password,” and follow the link sent to your email. Use a new password and try again.

Are You Using the Right Browser?

Some browsers work better than others with ChatGPT. Chrome, Edge, Firefox, and Safari are all supported, but older versions may struggle with scripts, logins, or display errors.

If you’re using an uncommon or outdated browser, switch to Chrome or Firefox for best results. Make sure it’s fully updated to support modern web features.

When Login Issues Are on OpenAI’s Side

Sometimes, the problem isn’t on your end. OpenAI servers may be down or under maintenance. You might also hit a rate limit if you’re logging in from different devices too quickly.

• To check server status, visit https://status.openai.com
• If there’s an ongoing issue, wait a few minutes and try again.

Still Can’t Log In to ChatGPT? Try These Last Resorts

If nothing has worked so far:

• Try using a different browser or device
• Connect using mobile data instead of Wi-Fi
• Log out from all sessions and start fresh
• Turn off browser extensions, especially ones related to privacy or ad-blocking

These methods often fix lingering issues that block the login process.

If the issue keeps coming back even after trying all fixes, reach out to OpenAI Support. They can help with account-related issues like suspensions, 2FA problems, or unresponsive login sessions.

Conclusion

If you’re still stuck, drop a comment below with your device, browser, and what you’ve tried. Someone else may have faced the same issue and solved it.

If this guide helped you, please share it with others. You might save them a lot of time.